Digital Transformation (DX) of Healthcare business entities by BOOKNMEET
Building trust in an age of digital information overload
2022, providers will need to focus on increasing access to trustworthy, “high-quality, expertise-niche health content” for themselves and patients, healthcare Provider Segment of Clinical Effectiveness. Having content that reflects patients’ lived experiences and supports clinicians in providing clear, accurate, and accessible health information will be key to building trust with patients in an information-saturated ecosystem. This is a key strategic component currently missing from the digital health space, which has mostly focused on technology innovation and workflow improvements. Effective, engaging digital health requires more than the right technology, but a full-fledged experience that informs and motivates patients towards evidence-based services.
Digital Transformation (DX) of Healthcare business.
- Better cost reduction
- greater efficiency
- Greater Integration
- higher agility
- Superior innovation
And to keep up with our tech-driven initiative, every healthcare marketing team will need seamless front - and back-of-house solutions for (a) communicating with patients, (b) transmitting crucial medical info, and (c) tracking and synthesizing engagement data. ( This applies to all enablers, but it’s particularly important for practices hoping to expand in the coming year.) The inherent complexity and subjectivity in the process make it easy to get lost and fail to leverage the digital tech adaptability for healthcare business. comprehensive digital transformation framework covering every critical aspect of the journey require planning and administration from an expert level.
Healthcare is a rapidly transforming industry that has been inundated with transformation from every angle, As a result of which entities / stakeholders now are moving into digital transformation mode where every user will have a way to access consultation, procedures within health ecosystem through their mobile and tablet devices, this drive is from the search results, social handles, digital touch points,
Online Profile Management – Doctors with most advanced Micro-Profile ( #KnowyourDoctor )
Connected ecosystem for users to take appointments; be it clinic consultation or e-Consultation and receive medicine prescription or pathology lab test or scheduling next set of reviews.
Referral and delegation management pays an integral role in todays clinical practice model. Ease to use and access for better operations and consulting along with recurring appointment scheduling.
How Clinical Collaboration has evolved over the years and Why it’s important in 2022 ?
real-time communication between clinicians is key to exchanging vital health information as BOOKNMEET's patient retention model. Gaps in the flow of communication can cost valuable time and make clinician workflows inefficient. Clinical communication and collaboration tools on mobile devices can make it easier to reach the right person when needed and ensure that a message ( confirmation, cancel, reschedule, recurring, daily reminders, feedback etc ) is received by someone who can act upon it ( dynamic email allows to request reschedule within Email ), supporting the flow of vital information, be it receiving prescription or pathology lab report or pre and post procedure notifications or dietitians diet schedule. This ultimately benefits patients whose care may rely on quick communication between clinicians and procedures with much evolved token communication to differentiate phone-in appointments, online appointments or walk-in appointments. Automated Personalised notifications ( sms, dynamic email, push notifications )with right information seamlessly.
in a world where remote work and telehealth are becoming the new normal, being a technology-enabled entity; we have developed platform; easy to use health-care communication solutions for multi-location practice, poly-clinic and clinic. It enables users to keep track and maintain all health and consultation with ease of access; be it scheduling clinic visit or video consultation with confirmed online appointment. Mobility is more important than ever in clinical settings. Hospital systems are actively looking to replace single-purpose devices with modern communication methods like secure messaging that provides patient context, be it intelligent queue management or healthcare packages booking or child's vaccination scheduler.
Functionalities such as role-based communication ( non clinical staffs from medical office or staffs performing clinical procedures with scheduling) dynamic mobile profiles and active response make clinician workflows more efficient and streamlined. Role-based calling allows a clinician to look at a patient’s information in booknmeet platform to find the associated care team, procedures, which can be searched via roles, listed procedure offered by medical entity etc. Healthcare providers have made great strides in recent years toward better patient access through practice management, improved interoperability and stronger digital health offerings via mobile devices on the go. The pandemic accelerated many organizations virtual care programs, and though concerns about reimbursements and a hybrid care delivery model, organizations continue to sharpen their focus on digital health tech enabling.
To ensure long-lasting digital health strategies, digital healthcare platform need to power and protect their advancements. Modernized infrastructure, smarter virtual care solutions and safe access to patient data are key elements for a digital health approach that’s made to accelerate the robust hybrid future of tech enabling in healthcare operations.
Infrastructure Updates Provide Healthcare With visibility and Resiliency
Virtual-first care providers offer lessons for traditional healthcare systems looking to establish or sustain better digital health offerings with a heightened online visibility. A modernized operation strategy is the key; tacking on new solutions to an already strained legacy infrastructure will jeopardize a adaptability of tech longevity. These aspects to building a durable digital health platform are deeply interconnected. As value-based accessible care increasingly becomes the standard in emerging sectors, entities need to ensure their digital health strategies will accelerate and inclusive.
Questions to Ask for Effective Healthcare tech - IT in Change Management
Why Do Change Management?
In healthcare environments, IT teams are ultrasensitive to keeping systems available, reliable and accessible, and that’s the primary reason to have Change Management: to reduce the risk caused by progression / upgradation. But Change Management has three other benefits: standardization, which helps improve efficiency and effectiveness of healthcare entity; record management, which helps create a more consistent and supportable IT protocols; and communication, which reduces the impact of changes by keeping everyone informed.
What do most healthcare entities get wrong about Change Management ?
It’s easy to focus on process: forms, approvals and maintenance windows. But having a strictly defined process doesn’t directly deliver benefits of Change Management. Worse, heavyweight processes create incentives for IT to avoid Change Management, which increases the risk of dis functioning. Change Management must not be an administrative function. Your Change Management through tech adaptability enabler should be the IT technical staff
Where should IT focus to get the most out of change management tech enabling?
When changes are clearly communicated and documented, things are less likely to fall through the gaps. A change driven by a particular IT group might also affect security (firewalls, load balancers, IPS), networks (routing, address management), operations (backups, disaster recovery plans) and even finance, especially in a cloud-first, pay-per-use model. Making communication and documentation between entities is a priority in Change Management tech enabling delivers the biggest benefits.
What’s the hardest part of Change Management tech enabling ?
Creating a database or inventory of all your services, applications, databases, servers and networks, and how they all fit together, is especially difficult in healthcare business because hospitals are full of legacy systems.
What should teams know to build an effective Change Management tech enabling System?
Different types of changes should have different Change Management initiatives. Many configuration “upgrades” don’t need to be approved; they just need to be documented and communicated after the implementation such as role defining, access to non medical verticals, mom medical procedure configuration, maintaining multi-location practice with same assistant rights. Bolstering visibility and automation in cyber security amid continued threats: The onslaught of cyber-threats has made it clear that healthcare platforms will continue to be heavily targeted. In response, tech enabler must have complete visibility into their environments. Automation is one of the key ways that healthcare entity staff are able to manage and address it quickly.
Streamlining clinical communication and collaboration: More organizations are deploying solutions that facilitate real-time access to patient information and seamless collaboration among care teams, such as daily scheduling, upcoming appointments, walk-in slot assigning, queue management system (QMS-TOKEN) updation of instant appointment generation with token. The next step will be refining their features and workflow integrations, especially in ways that align with the unique requirements of specific teams that is collaborating practices among, dermatologist and nutritionist, diabetologist and nutritionist, physician with dietitians, endocrinologist and nutritionist etc.
This is a must since research suggests a full 42% of prospective patients prefer scheduling an confirmed online appointment for clinic consultation or e-Consultation. These healthcare platform allow patients to schedule their own appointments via a mobile platform for a faster turnaround be it reschedule request for clinic consultation or procedure or video consultation. Confirmed online Appointments are automatically synced with doctors’ multi-location practice calendars, so each side can have a holistic look at the daily practice schedule of out patient consultation and procedure scheduling with dedicated workflow calendar with designed staffs and procedure room allotment. Our platform also send dynamic email, push notification and text message reminders.
our solutions will help the user to boost their well-being by assisting users in maintaining a healthy diet, tracking calorie intake, managing sleep cycles, and others. Push notifications are integral tool of the digital healthcare experience of any kind. They ensure inpatient continuity and connect consultants and patients across every stage, pre procedure and post procedure care instructions are communicated. Whether it’s appointment scheduling or enabling recurring schedule, upcoming appointment schedule, will send a notification directly to the user via dynamic mail and messages. booknmeet Appointment scheduling can either operate as a standalone solution or constitute a part of another full-fledged application (various modules can be opted that suits your healthcare entities needs ). In the second case, this feature takes the form of an individual booking page ( micro profile enabling with dedicated calendar for each practicing locations). There, users can schedule an appointment with a healthcare professional based on availability with in proximity with available real-time calendar. On the other side, consultants can track their daily appointments and scheduling, thus obtaining a full view of their day schedule.
Recent studies and surveys indicate that people prefer e-Consultation consultation more than traditional clinic visits. A surge in the increase of e-Consultation users was observed post the initiation of the Covid-19 pandemic. More and more people engage with consultation offers e-Consultation and later acquire to clinic. e-Consultation with confirmed appointment is an easy and convenient way to take care of multi-location consultation needs with easy prescription access via mail ( responsive mail with PDF download ). It prevents any transportation cost and also saves a lot of time. A lot of practioners assures e-Consultation with instant consultation to patients with Pathology lab tests or clinical procedures or clinic consultation recommended. This is a much-anticipated feature by the patients as in a lot of cases patients require consultation at that very instant of time. All in all, e-Consultation is becoming a significant trend and is bound to become a necessity in the future- Security features to ensure no data theft and attacks
- Real time location services
- Appointment Scheduling
- Diverse Communication Modes: Dynamic Email, push notifications, secure messaging
- Healthcare provider reviews, visit history and feedbacks
Healthcare technology to support a healthier, more equitable 2022
Adapt and Advance with BOOKNMEET®
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