Out Patient management in Healthcare Centres - A post lock-down ( Unlock 1.0 ) overview
improves primary medical practice Centre’s Out Patient (OP) Management - Token with Queue Management System (QMS) ?
Social distance is to get rid of crowds and physical waiting rooms clutters altogether. If people don’t have to stand in a physical line, there are fewer chances for community spreading. Minimize physical interactions, having people gathered in one place is a major health hazard, especially it’s a healthcare center. Solution can be considered? Queue-up digitally and leave their contacts.
Walk-in patients and their waiting time create uneasiness in practice schedules in the most integral touch points of our healthcare segment. Given a choice of convenient time and date for patient to schedule appointment or calling up clinic (phone-in) for doctor's appointment to schedule consultation are two options for allotting a specific date and time for consultation upon consultants availability. Successful Clinical practice consist of many aspects of client servicing and right use of technology play integral role in setting the most efficient practice in place where these healthcare access-points ( PHC, CHC ) will clutter with patients during monsoon specially when SOCIAL DISTANCING to be rightfully implemented during the post lock-down scenario. These practices, measures would enhance the confidence of the community to approach for consultation, by keeping crowd controlled.
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| Virtual Queue and Token solutions for Healthcare Centre and Medical Practices |
Three key aspects of rewarding patient servicing with SOCIAL DISTANCING protocol.
- Automate patient queuing
- Shorter wait times
- Engage with patients through personalized messages
One of the most efficient way to tackle this scenario would be seamless integration of an Intelligent Token system for queue management, also can create seamless experience for Online Appointment, Phone-in Appointment and Walk-in Appointment. So Out-patient (OP) crowd is so effortlessly managed and each patient aware of their designated token which they notified by SMS.
The display solution will announce the token information which triggered by consultant, yes, the consultant get to call the Token of preference or by automated sequencing. No overlapping of slots, online appointment slots conflicts or walk-in!
What would be an ideal solution (desired one perhaps?)
1. The customer can generate the tokens themselves and wait for their turn. Platform takes care of on-site visitors ( Out Patient – OP ) efficiently.
2. Easy and Intuitive, No training required, engage visitors in just minutes. ( less infrastructure investment )
3. Real-time queue information notifications, reminders and access interface for consultants for easier access. ( due to technology adaptability, only DIGITAL ENABLING to be emphasized )
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| Social Distancing in healthcare centre and hassle-free patient scheduling ! |
Post Lock-down 4.0, medical practice and healthcare services would evolve around technology and stringent triage protocols. Consultant to consolidate the practice with e-Consultation, e-Prescription, appointment scheduling, prescription, invoice, pathology test will evolve as a gripping one.
Virtual sign-in and intelligent queuing
Intelligent queues is a good way to avoid patients / people waiting physically at health-centres.
Intelligent queuing helps regulate clinical attendance and disperse crowding in waiting areas while still providing the comfort of knowing one’s queue status.
online self-scheduling encourages the practice of social distancing and reduces contagion
Patient Management with Intelligent Queue (QMS) and Token. Appointment Management to Modernize Multi-location practice, clinic, poly-clinic and Hospital. Pathology-Lab module, Invoices, prescription, that will accelerate your productivity. Digitalize today.
Adapt and Advance with BOOKNMEET
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